As a small, local business ePlatinumHealth employees are a close-knit group. Everyone at ePlatinumHealth is passionate about the work they do and are dedicated to the company’s mission of excellent customer service.
Partners
Frank Souk
MANAGING PARTNER
Frank is a partner at ePlatinumHealth and works out of the Brookfield office location.
262-432-6198
fsouk@myeph.com
Jeff Martin
MANAGING PARTNER
Jeff is a partner at ePlatinumHealth and works out of the Menomonee Falls office location.
414-243-1522
jmartin@myeph.com
Senior Management
Susan Lese
EXECUTIVE DIRECTOR OF BUSINESS ADMINISTRATION
262-226-8781 (Office)
866-838-2132 (Fax)
admin@myeph.com
Susan serves as Executive Director of Business Administration at ePlatinumHealth, bringing over two decades of management experience and leading our team since 2014. As a licensed insurance agent, she understands every side of our business: the client experience, our staff and our agents. She leads employee management and onboarding, directs CRM management and workflow operations, oversees accounts payable and financial administration, and serves as a Notary Public for the State of Wisconsin.
Emily Walters
EXECUTIVE DIRECTOR OPERATIONS
262-432-6198 (Office)
262-432-6186 (Fax)
edobrich@myeph.com
Emily serves as Executive Director of Operations, bringing over a decade of experience in the health insurance industry, along with hands-on expertise as a licensed agent. In this role, she provides leadership across teams, oversees employee management, and directs daily operations and strategic growth initiatives, all while maintaining a strong focus on delivering an exceptional client experience.
Growth & Market Development
Serving the independent agent community since 2007, with a focus on agency business development, best practices, carrier management, problem solving and issue management. Assisting with agent recruitment, carrier onboarding, ongoing training and daily support of our agent force.
Troy is in charge of recruiting and supporting our agents, ensuring they have the tools and guidance needed to succeed in their business. With a hands-on approach, he’s always there to provide assistance and help our agents thrive.
Agency Operations
Katie Holland
EPH COORDINATOR
262-293-2030 (Office)
commissions@myeph.com
contracting@myeph.com
*For contracting ONLY*
events@myeph.com
Katie is the Commissions Manager at ePlatinumHealth since 2015. In addition to managing commissions, she takes care of contracting, agent onboarding, and organizing events. She works remotely, contributing to the team's success from her home office.
Jen supports the day-to-day operations of ePlatinum Health, coordinating projects, processes, and initiatives across the organization. She works closely with leadership and team members to keep projects moving forward, improve operational efficiency, and support the company’s continued growth.
Client Advisors
As an independent health insurance agent, Austin helps individuals and families compare coverage options, choose plans that fit their needs and budget, and navigate enrollment with confidence. Austin also provides ongoing support for benefits, coverage questions, and plan changes throughout the year.
As an independent health insurance agent, Michael helps individuals and families compare coverage options, choose plans that fit their needs and budget, and navigate enrollment with confidence. Michael also provides ongoing support for benefits, coverage questions, and plan changes throughout the year.
As an independent health insurance agent, Tanner helps individuals and families compare coverage options, choose plans that fit their needs and budget, and navigate enrollment with confidence. Tanner also provides ongoing support for benefits, coverage questions, and plan changes throughout the year. Tanner also offers Long-Term Care Insurance, Life Insurance, Annuities, and Funeral Expense reviews.
Client Portfolio Management
As an independent health insurance agent, Kristin helps individuals and families compare coverage options, choose plans that fit their needs and budget, and navigate enrollment with confidence. Kristin also provides ongoing support for benefits, coverage questions, and plan changes throughout the year.
Agency Support Team
Aleah
ADMINISTRATIVE COORDINATOR
Rebecca
ADMINISTRATIVE ASSISTANT
Madalyn
ADMINISTRATIVE ASSISTANT
